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FAQ

What is this exactly?

Our mission is to bring a balance between the best quality of product and the most affordable price . Our mail goal is purity, quality and a trustworthy reputation. We feel our product should be able to reach anyone who feels they require it, and we understand that for certain people privacy and anonymity is important, as we wish to maintain that as well ourselves.

Am I at risk of legal enforcement by ordering from you?

The risk in this falls greatly on us, and very little on the client.  When receiving something in the mail, you can always claim it was unsolicited.  We use word of mouth and referral methods for clients, as we need to keep track of everyone we are providing a service to. This is why keeping your log in information to yourself is important.  It is just as much to protect you as it is us. Never include your order with your payment.  Including your order with your payment is not suggested because it makes it evident what  you are sending money for.

If I make a large order will you ship internationally?

No. We ship to Canada exclusively, NO EXCEPTIONS

How long until I receive my order?

Most orders take the standard 2- 5 business days to ship(after payment clears), however if you live in rural parts of the country it may take a little longer. As long as you are very clear about your shipping information, we ensure your package will arrive promptly as drops are made daily.

How much can i order?

You can currently order your monthly limit from us at one time.  5 grams of dried flower is equal to about 1 gram of concentrate.

Can I pay with my credit card

We currently do not accept these forms of payment. Please click on this link to view our acceptable payment options.

What happens if my order does not arrive?

If your order does not arrive we typically will resend it free of charge to you.  If it is a large order we will refund half in cash.  If you do not receive your order because you provided us with incorrect shipping information, we will not be responsible for re shipping your order.

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IF YOU HAVE ANY QUESTIONS OR CONCERNS THAT ARE NOT COVERED HERE PLEASE CONTACT US AT [email protected] AND WE WILL RESPOND PROMPTLY. DO NOT CONTACT US REGARDING MEETING US PERSONALLY OR INTERNATIONAL SHIPPING AS WE CAN ASSURE YOU WE MAKE ZERO EXCEPTIONS IN REGARDS TO THAT.

Comments (19)

  1. Do you only sell your products from your website? I am in Toronto and would like to purchase the pharma bee vape pen. Are there any locations in Toronto that sell this product? Thank you for your help.

    Charlie
    May 7, 2016 Reply
    • hi charlie,
      we are currently selecting a few shops in toronto to carry our products. We should be readily available in your city by early next week.
      if you would like a list of places we will be please email or check our blog next week for updates!

      admin
      May 7, 2016 Reply
  2. I’m wondrring how the product is made. Is it with an alcohol solution or butane? How is the thc and cbd separated from the plant and put into oil?

    James
    Jun 13, 2016 Reply
    • which product are you referring to?
      also please email [email protected]
      they will give you hand!

      admin
      Jun 15, 2016 Reply
  3. Hello,
    What percentage of THC your cartridges?

    Vito Polera
    Aug 18, 2016 Reply
    • they are 70+% THC

      admin
      Aug 18, 2016 Reply
  4. How long does the honey stick last? How many puffs?

    Marsha McKenna
    Sep 18, 2016 Reply
    • 100-200 puffs depending on how you use it,
      the battery itself lasts about 4 weeks once it has been activated and left dormant.

      admin
      Sep 19, 2016 Reply
    • Hi Marsha. just wondering which strain you’re enjoying in your Honey Stick … Silver Snow Dog here for alleviation of depression symptoms. 🙂 Have you noticed 30 days battery life, or shorter than that?

      Chris S
      Oct 6, 2016 Reply
  5. How many milligrams of thc in one of your honey stick?

    ghislain smith
    Sep 18, 2016 Reply
    • between 250-275 mg of THC

      admin
      Sep 19, 2016 Reply
  6. Hello
    Big fan of the honey sticks! I’m wondering if I am able to recycle them? I have a large stash of old dead pens that I feel guilty about throwing into the garbage.

    TW
    Jan 17, 2017 Reply
    • Everything about the honey stick is fully recyclable. Please treat the packaging like paper and plastic.
      And the pen itself can be recycled like a battery or as stainless steel.

      admin
      Jan 17, 2017 Reply
  7. I have a bunch of empty cartridges. Any advice for throwing out or for reusing?

    Rero
    Jan 22, 2017 Reply
    • Hello Rero,
      We suggest recycling them like you would glass and metal cans.
      You can attempt to refill them yourself, tho we suggest against it as they are one use atomizers.

      admin
      Jan 24, 2017 Reply
  8. Wondering if your terpsolate and CBD isolate are decarbed?

    Danial Chamberlain
    Sep 5, 2017 Reply
    • Yes both products are fully activated!
      Let us know if you need anything else

      Dude Man
      Sep 7, 2017 Reply
  9. Hey! Just got the CBD oil pen with 0 THC. Just wondering what you would recommend in terms of dosage and usage for chronic pain / arthritis? Thinking of starting with 5 pulls in the morning and 5 at night. Thanks for your help!

    Nick
    Nov 15, 2017 Reply
    • Yes that would give you about 5-10 mg per intake session.
      Find what works best for you and do that!

      Dude Man
      Dec 12, 2017 Reply

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